Privacy Policy

This Policy explains when and why we collect personal information about you; we may change this Policy from time to time.
Any questions regarding this Policy and our privacy practices should be sent by email to surveys@applebysmith.co.uk or by writing to Appleby Smith Chartered Surveyors, The Flint Mill, Mill Street, Stone, ST15 8BA.

Who are we?

We are Appleby Smith, a firm of Chartered Surveyors. 

How do we collect information from you?

We obtain information from you when you request a survey, valuation or other professional service to be carried out or when a third party instructs us to provide the same services on your behalf. We are also given contact information by third parties to arrange appointments.

What type of information do we collect?

We collect your name and an address and contact information and the information on the property you want surveyed. Where you are the owner of a property to be surveyed we may be given contact information by third parties to allow us to make appointments.

How is your information used?

  • We use the information in connection with the carrying out and completion of our professional services.

  • We will not contact you for marketing purposes.

Who has access to your information?

  • Only the partners and employees of the firm will have access to your information.

  • We will not sell or provide your information to third parties

Your rights

You have the right to:

  • request access to your personal data and receive a copy of the personal data we hold about you;

  • request correction of the personal data that we hold about you;

  • request erasure of your personal data; however, if there are any specific legal reasons why we cannot comply with your request of erasure we will notify you at the time of your request;

  • restrict the use of your personal information;

  • object to the use of your personal information;

  • withdraw your consent to the use of your personal information if we are relying on consent as the lawful basis for holding your data;

  • ask for the personal information to be transferred.

Accessing your information

The accuracy of your information is important. If the personal information you have provided to us changes, if you change email address, or any of the other information we hold, please email us at surveys@applebysmith.co.uk or by writing to Appleby Smith Chartered Surveyors, The Flint Mill, Mill Street, Stone, ST15 8BA.

Security Measures

We will hold your personal information securely on our systems with the survey report as required by our professional bodies and for professional indemnity insurance purposes.

Other websites

Our website may contain links to other websites which we do not own but this privacy policy only applies to our website.  We cannot be responsible for the privacy policies and practices of other sites.

Review of this policy

We keep this policy under regular review. This policy was last updated 13th June 2018

Appleby Smith

Chartered Surveyors

RICS Registered Valuers